Privacy Policy
Last Updated: August 21, 2026
This Privacy Policy explains how ComiFull collects, uses, stores, and shares information when you use the ComiFull mobile application, website, checkout pages, customer support, and related services.
1. Information We Collect
We collect information needed to provide, secure, improve, and operate ComiFull. This may include:
- Account information: username, email address where provided, login method, user ID, guest ID, Sign in with Apple identifier, and authentication records. If you use Apple's private email relay, we receive the relay address Apple provides rather than your personal email address.
- Reading activity: favorite comics, reading history, chapter progress, unlocked chapters, search activity, and in-app feature usage.
- Purchase information: product IDs, order IDs, subscription status, coins or other virtual items, transaction status, delivery status, and refund or cancellation records. Payment card details are processed by payment providers and are not stored by ComiFull unless explicitly stated by the payment provider.
- Device and technical data: device model, operating system, app version, language, region, timezone, network diagnostics, crash logs, IP address, and device identifiers.
- Advertising and attribution data: attribution IDs, campaign source, media source, deep link parameters, install information, and event data used to measure advertising performance. On iOS, access to the Identifier for Advertisers (IDFA) is requested only through Apple's App Tracking Transparency prompt and is available only if you grant permission.
- Support information: information you provide when contacting support, submitting feedback, or requesting account deletion.
2. How We Use Information
We use collected information to:
- Provide the ComiFull reading experience, account features, favorites, history, wallet, and Premium access.
- Process purchases, subscriptions, order delivery, refunds, and payment-related support.
- Personalize recommendations, featured sections, and reading continuity.
- Measure advertising performance, app installs, deep links, and purchase events.
- Detect fraud, abuse, unauthorized access, payment risk, and security incidents.
- Maintain, troubleshoot, analyze, and improve the app and website.
- Comply with legal, tax, accounting, consumer protection, platform, and payment requirements.
3. Legal Bases
Depending on your location, we may process personal information based on contract performance, legitimate interests, legal obligations, consent, or other bases permitted by applicable law. Where consent is required, you may withdraw it through device settings, app settings, platform privacy controls, or by contacting us.
4. Advertising, Analytics, and Attribution Partners
ComiFull may use analytics, attribution, advertising measurement, payment, and infrastructure providers. These providers may process device identifiers, app events, transaction details, and technical information under their own policies and our service agreements. Examples of provider categories include:
- Attribution and advertising measurement providers, such as Adjust.
- Analytics or data reporting providers, such as TapDB where enabled.
- Apple services, including the App Store, StoreKit, Sign in with Apple, and related purchase verification services.
- Firebase Authentication and Firebase Analytics for authentication and product analytics.
- Hosting, storage, security, customer support, and operational service providers.
On iOS, you can allow or deny tracking when the App Tracking Transparency prompt appears and can change that choice later under Settings > Privacy & Security > Tracking. Core app functionality, account access, and App Store purchasing remain available if you deny tracking.
5. How We Share Information
We do not sell your personal information in the ordinary sense. We may share information:
- With service providers who process information on our behalf.
- With payment providers, app stores, or subscription platforms to complete purchases and manage entitlements.
- With advertising and attribution partners to measure campaigns and app events.
- When required by law, legal process, regulators, platform rules, or to protect rights and safety.
- As part of a merger, acquisition, financing, restructuring, or transfer of business assets, subject to appropriate safeguards.
6. Data Retention
We retain information for as long as necessary to provide the services, maintain purchase records, comply with legal and accounting obligations, resolve disputes, prevent fraud, and enforce our agreements. Retention periods may vary based on data type and legal requirements.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may request account deletion from Profile > Delete Account or Profile > Settings > Delete Account, or by contacting us. Deleting a ComiFull account does not cancel an App Store subscription; subscriptions must be managed separately through Apple.
9. Children
ComiFull is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
10. International Processing
Your information may be processed in countries or regions other than where you live. When required, we use appropriate safeguards for cross-border transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice through the app, website, or other appropriate means. The updated policy will be effective when posted unless otherwise stated.
12. Contact Us
For privacy questions, data requests, or account deletion requests, contact:
Shenyang Zhanmao Network Technology Co., Ltd.
Email: support@comic-full.com